In today’s competitive marketplace, building strong relationships between customers and the owner is the key to sustainable growth in business. To make your business hassle free, one business owner needs a tool which will make business work much easier. ERP software for Customer Relationship Management (CRM) is not just a tool for selling products or service; it’s about earning trust, delivering with perfection, and staying connected at every stage of the customer journey. That’s the reason we offer PinCRM. It’s made to help business owners manage leads, talk to customers, handle support, and more; you can get all from one single dashboard.
This is where ERP software for customer relationship management comes in and holding the high position in Bangladesh. PinTechERP provides the best software in our local market with their intelligent CRM solution: PinCRM. With an all-in-one ERP system that seamlessly integrates customer data, communication, and financial tracking.
What Is PinCRM?
PinCRM is a powerful module within the PinTechERP system. It is specifically designed to meet business goals, streamline, and enhance customer satisfaction. It combines traditional CRM capabilities (like lead tracking, communication logs, and support management) which give businesses full control over operations and customer engagement, from a single dashboard.
This specially designed integration is known as Customer Relationship Management with ERP. It ensures your sales, service, and finance teams are always on the same page, making high growth and boosting both efficiency and customer satisfaction.
Why ERP Software for Customer Relationship Management (CRM) Is a Game-Changer
Managing customers manually or with disconnected software can lead to confusion, missed opportunities, and poor service. By combining CRM directly into ERP systems, businesses can unlock a more organized, data-driven real way to handle customers.
Here’s why companies are switching to ERP-based CRM systems like PinCRM:
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Centralized Customer Database
With everything settled in one system, your work team can respond faster, make smarter decisions, and deliver a more effective experience to every customer. We assure you that PinCRM will keep your entire customer data organized and easily accessible whenever you need it.
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Improved Customer Support
We keep our full focus on providing the best customer support by ensuring every step of our work is done with care and attention. PinCRM gives a smart ticketing and service request system that will help you to handle customer issues efficiently.
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Finance and CRM in Sync with PinCRM
When paired with PinCRM, the robust software from PinTechERP, we deliver complete financial visibility. Track customer payments, complete overdue invoices, and purchase history directly from the software dashboard. It’s the kind of service that helps you manage both relationships and revenue between the owner and the customer.
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Real-Time Analytics & Reporting
Want to know which client is the most profitable? Or which leads are going cold? PinCRM offers built-in reports and dashboards that help you make informed business decisions based on real-time data; from customer engagement to sales conversion trends.
CRM Software Price in Bangladesh: What Should You Expect?
If you’re thinking about implementing CRM software, cost is obviously a big factor. The CRM software price in Bangladesh varies depending on the solution type (cloud vs. on premise), user licenses, and features.
Here’s a breakdown to help you plan:
Solution Type |
Estimated Cost (BDT) |
What You Get |
| Basic CRM Tools | ৳10,000 – ৳25,000/month | Contact management, sales tracking |
| Cloud ERP with CRM | ৳20,000 – ৳60,000/month | Full CRM module, dashboards, cloud storage |
| On-premise ERP System | ৳1,50,000 – ৳5,00,000 (one-time) | Local server setup, full integration, data migration |
| Custom ERP with CRM (like PinCRM) | Custom quote | Tailored features, integration with PinCRM, support |
While using our ERP software you will be benefited with some of our excellent services. Our ERP software offers flexible pricing based on any size of business, and you will get module requirements. Whether you’re a startup or an enterprise, there’s a plan built just for you.
Features of PinCRM That Help You Grow
PinCRM is more than just a tool; we can say it’s developed with a fully focused database. You can say it’s a complete customer success toolkit specially designed to empower your team and satisfy your clients. This software’s key features include:
- Helps with Lead & Contact Management
- Call & Email Logs for Business Growth
- Support Ticketing & Complaint Tracking
- ROI Focused Sales & Opportunity Forecasting
- Timely Task Reminders & Calendar Integration
- Invoice & Payment Tracking (via PinCRM)
- Real-Time Analytics Dashboard
Who Can Benefit from ERP Software for Customer Relationship Management ?
The beauty of ERP-integrated CRM like PinCRM is that it’s not industry-specific. It’s a versatile system that suits:
- Retail & E-commerce: Manage online and offline customer bases in one system.
- Service-based companies: Track clients, recurring services, and follow-ups.
- Healthcare: Organize patient data, appointment history, and feedback.
- Education: Manage student records, inquiries, and communication flows.
- Construction & Real Estate: Track leads, project status, and client meetings.
- Manufacturing: Coordinate B2B relationships and distributor management.
No matter your industry, if customer satisfaction is important to you, PinCRM is a smart investment.
Why Choose PinCRM from PinTechERP?
When it comes to ERP Software for Customer Relationship Management in Bangladesh, PinTechERP sets itself apart with:
- Local market expertise
- Flexible deployment (cloud or on-premise)
- User-friendly UI & Bangla language support
- Affordable, scalable pricing
- Dedicated training & support
- Integrated accounting with Pin++
By bringing CRM and ERP under one roof, PinTechERP allows your business to focus less on process and more on performance.
Build Customer Loyalty with Confidence
In a digital world where the customer’s real review and experience is everything, and for today’s time it really matters. Traditional methods of managing business relationships are not fruitful anymore. With Customer Relationship Management with ERP, businesses can unify sales, service, and finance; leading to better decisions, stronger loyalty, and faster growth.
PinCRM, powered by PinTechERP, is the future of business management in Bangladesh. Whether you’re tracking a lead, following up on a complaint, or reviewing customer payment history, it’s all just a few clicks away.
